Case Manager (Family Treatment) Knox


At the McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Family Treatment Case Manager. 

SUMMARY - Family Treatment Case Manager

The Family Treatment Case Manager will conduct a timely case needs assessment to determine family wraparound needs and coordinate, monitor, evaluate, and advocate for a package of appropriate services to meet the specific needs of the families served; Formulate, in partnership with the parents, children, and families, goal plans based on assessment and integrated with the family's clinical treatment plan; Develop community contacts and a thorough knowledge of community resources; Aid in orienting new clients to the program, assisting in clients' understanding of program rules and compliance; Interface with community employers in the development of supported employment placements; Assist families to gain specific skills to get employment in an integrated community setting and increase self-sufficiency and overall well-being, including enhancing parenting skills, skills to maintain sobriety, and relapse prevention skills; Address transportation needs, including referral and provision of transportation as needed to meet set goals and contractual obligations from funding sources; Work collaboratively with the Care Coordination team to ensure family's needs are met; Maintain professionally written documentation of all work with or on behalf of clients; Provide aftercare to clients housed off-site through regular home visits and telephone contact; Provide education groups to families living on-site; Provide shift coverage as needed for residential services; Participate as a Recovery Services team member providing programmatic input for Treatment Team decisions related to client needs and progress; Other duties assigned.

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.

Compensation: Starting salary for this position is approximately $15.13 /hr based on relevant experience and education.

REQUIREMENTS - Family Treatment Case Manager


  • Bachelor's Degree in social services or a related human service field; 
  • Training in trauma informed care, co-occurring disorders, and child development preferred.


  • One year experience providing working with parents with co-occurring disorders and/or children affected by parental substance use preferred.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.  
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.


  • Must be able to drive several hours per day; 
  • Valid driver's license with "F" endorsement; frequent sitting, standing, walking. 
  • Must be able to work in residential program, including providing shift coverage for overnight and weekend shifts as needed. 
  • Hearing of normal and soft tones as well as close eye work. 
  • To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal de-escalation techniques (Handle with Care).

The McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

MC is an EOE. MC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.