Residential Counselor (ILS) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as a Residential Counselor for the ILS program today!

The ILS Residential Counselor is responsible for implementing the daily routine of the program, which includes:  

  • assisting clients in an Intensive Long-Term Support (ILS) level of care through direct monitoring of clients
  • co-facilitation of educational and activity groups
  • assistance with activities of daily living
  • provision of social support
  • completion of general tasks related to the maintenance of the environment
  • mandatory to remain awake and alert during shift to monitor client safety.

Compensation: Starting salary for this position is approximately $13.80 (HS prepared) / $16.70 (Bachelor's) based on relevant experience and education.


  • ILS is a 24/7 program. 
  • Flexibility required to meet the needs of the program. 
  • Must give six hours' notice if not able to work a scheduled shift (unless a documented emergency arises).


  • Valid driver's license required. 
  • F endorsement and a personal dependable vehicle to conduct community outreach and response. 
  • Maintaining a dependable vehicle and certified driver status is a condition of employment.


  • Basic computer skills required for timekeeping, email, and documentation in the electronic medical record.

QUALIFICATIONS - ILS Residential Counselor


  • Must have graduated from high school with a diploma or have a GED.  
  • Bachelor's degree in a health-related field of counseling, psychology, social work, sociology, or a behavioral science field with course work or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual disabilities preferred. 
  • Candidates with a Bachelor's degree in rehabilitation, occupational therapy, criminal justice, or education must have twelve college-level semester hours of coursework in behavioral health.

Experience / Knowledge

  • One year experience in the social work field or a behavioral health setting preferred.


  • Minimal exposure to biological hazards.
  • Hearing of normal/soft tones and close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required (training provided).
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Clinical staff may be required to get an F endorsement to transport clients as necessary.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.