Case Manager (OnTrack TN) Hamilton

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

Join the McNabb Center Team as a Case Manager for On Track TN in Hamilton County today!

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

You have a lot of choices in where you work…make the decision to work where you are valued!

OnTrack Case Manager

The OnTrack Case Manager will:

  • coordinate outreach, recruitment, case management, education, and recovery coach duties with clients enrolled in the program.
  • responsible for all outreach and recruitment duties, initial referral screenings, and interdisciplinary collaboration with the OnTrack team. 
  • help clients clarify goals, cope with stressful situations, interact more effectively with other people, and generally to overcome barriers to client's recovery.
  • be available as a member of the OnTrack Team to case management clients 24 hours per day, seven days per week by means of an on-call cell phone and provides direct coverage Monday thru Friday.  
  • provides information and referral, agency linkage, advocacy, home visits and follow-up services as defined by the Case Management Service Plan.
  • provides clinically appropriate transition to clients transitioning out of the OnTrack TN program.
  • provides crisis intervention and emergency services as needed. 

COMPENSATION: Starting salary for this position is approximately $16.86 /hr based on relevant experience and education.

Scheduling:  An essential job function is a reliable, predictable 40 hour per week job, on site and in the community, with regular attendance. Monday - Friday 8am - 5pm with the expectation of participating in an on call schedule.

Travel: Maintaining a dependable vehicle and certified driver status is a condition of employment. Certified driver status includes: having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history. Must be capable of driving your personal vehicle to transport clients as necessary. This position requires utilizing a personal dependable vehicle to conduct Center business.

Equipment/Technology: Center issued laptop and cell phone will be used for documentation in the electronic medical record, email, scheduling, and time keeping.

QUALIFICATIONS - OnTrack Case Manager

Education: 

  • A Bachelor's degree in a health related field of counseling, psychology, or social work or must be licensed as a nurse (LPN or RN).  LPNs must have fifteen (15) semester hours of behavioral health and one (1) years of behavioral health care experience.  
  • Candidates with a Bachelor's degree in rehabilitation, occupational therapy, criminal justice, and education must have fifteen (15) college-level semester hours of coursework in behavioral health and at least one (1) years of work experience in the behavioral health setting working with children. 

Experience / Knowledge

  • Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and developmental / intellectual disability. 
  • Experience working with individuals experiencing psychosis is a plus.

Physical:

  • Minimal exposure to biological hazards.
  • Frequent exposure to unpleasant odors.
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Effective communication skills, strong time management, and organizational skills are necessary to manage day to day job responsibilities.
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center (www.mcnabbcenter.org) is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.