Case Manager (Peer Recovery Specialist) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as Peer Recovery Specialist Case Manager for the Program for Assertive Community Treatment (PACT) today!

The Peer Recovery Specialist Case Manager serves as a clinical member of a multi-disciplinary team providing core certified peer recovery specialist interventions and supports for clients from a lived experience perspective.

  • Shares personal experiences as a consumer of mental health services as appropriate to promote client recovery
  • Provides side-by-side support based on client treatment goals
  • Provides referral, linkage, and advocacy services
  • Conducts home visits and follow up services as defined by the PACT model
  • Embraces the key values of empowerment, normalization, rehabilitation, and continuity of care

COMPENSATION: Starting salary for this position is approximately $17.19 /hr based on relevant experience and education.


  • Schedule is variable and includes a mix of 8am - 5pm and 11am - 8pm shifts. 
  • Shifts include a rotation of both weekends and holidays. 
  • This position includes some flexibility to allow for coverage during staffing shortages.


  • Mostly limited to Knox County with the rare potential for travel to surrounding counties. 
  • This position does require the transportation of clients in a personal vehicle.


  • This position requires the use of basic technology including a cell phone and computer.

QUALIFICATIONS - PACT Peer Recovery Specialist Case Manager


  • Bachelor's degree, preferably in the field of counseling, psychology, social work, sociology, or other behavioral science field. 
  • Must be certified as a peer recovery specialist (CPRS) OR eligible for certification.

Experience / Knowledge

  • Must have experience as a consumer of mental health services and a willingness to share these experiences. 
  • Position will demonstrate core role responsibilities of the CPRS. 
  • Practical experience working with the SPMI population preferred. 
  • Must have the ability to relate positively with and be emotionally supportive of clients with severe and persistent mental illness. 
  • Must possess basic computer skills along with the ability to learn how to successfully navigate the electronic medical record.


  • Minimal exposure to biological hazards.
  • Hearing of normal/soft tones and close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required (training provided).
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Clinical staff may be required to get an F endorsement to transport clients as necessary.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.