Program Coordinator (MCU) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Mobile Crisis Unit Program Coordinator for Knox County today!

The MCU Program Coordinator is responsible for administrative tasks including on site coverage, reports, scheduling, and training for the MCU program.

  • will provide supervision to designated employees 
  • on-call and clinical direction while on site
  • complete face to face assessments and re-evaluations at main site and in the community as needed
  • facilitate referral-related activities to link clients with needed services
  • follow-up on MCU cases to ensure disposition is appropriate and case is closed out of app

COMPENSATION: Starting salary for this position is approximately $57,053 /yr or hr based on relevant experience and education.


  • Program operates 24/7, 365 days a year. 
  • The holder of this position will be expected to work shifts that meet the needs of the program operation, which may include day, night, weekend, and holiday hours. 
  • Regular attendance is an essential job function. 
  • Program Coordinator will work with Services Coordinator to ensure 24/7 coverage is provided despite any weather conditions or holidays that may arise. 
  • Mandatory to remain awake and alert during shift.


  • This position requires utilizing a personal dependable vehicle to conduct Center business. 
  • Maintaining a dependable vehicle and certified driver status is a condition of employment. 
  • "F" endorsement is required and must must be obtained within the first 2 weeks of employment. 
  • Must be able to provide transportation as needed.


  • This position requires the use of computer skills with an electronic medical record (EMR), and telehealth/televideo services may be offered as part of the service delivery. 
  • Must know how to send and receive e-mails and faxes.

QUALIFICATIONS - MCU Program Coordinator


  • Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and/or co-occurring diagnoses. 
  • Licensed or license eligible clinician required.

Experience / Knowledge

  • Must have experience in working with special populations including individuals with Severe and Persistent Mental Illnesses and Co-Occurring Disorders. 
  • Computer experience is helpful. 
  • Supervisory experience preferred. 
  • Experience working in a crisis setting preferred. 


  • Minimal exposure to biological hazards.
  • Hearing of normal/soft tones and close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required (training provided).
  • Required to be certified in and adequately implement de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Clinical staff may be required to get an F endorsement to transport clients as necessary.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.