Team Leader Residential (Katie Miller) Knox


At the McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Katie Miller Residential Team Leader. 

SUMMARY - Residential Team Leader

The Team Leader is responsible for supervision and scheduling of direct care staff, supervision of clients on the milieu, administration of the program rules and level system, facilitation of a safe, positive, therapeutic milieu, participating in the on call rotation, participating in Treatment Team, assisting with evening groups and milieu activities. Due to the diversity of job responsibilities, this position requires flexibility in scheduling. Must have mental ability to exercise sound judgment under pressure.  The necessary skills for this position include the ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, and flexibility, willingness, and adaptability to working with diverse populations.  Must also have the ability to communicate effectively and possess good time management and organizational skills.  Must be computer literate and have the ability to communicate effectively (both oral and written communication).

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.

REQUIREMENTS - Residential Team Leader

Education/Knowledge: HS Diploma or equivalent and one (1) year of pertinent experience in the human services field with children or in a residential treatment setting.  Volunteer experience and practicum and intern experiences in programs/facilities that work with children and families may be counted as pertinent work experience. 

Experience:  Working with adolescents and families and one year residential experience or exposure via internship, understanding of the expectations of DCS/DOE, understanding of and willingness to learn principles of behavior change, child development, alcohol and drug addictions, mental health disorders, family dynamics, de-escalation techniques and natural/logical consequences.  Experience in a management or supervisory role is preferred. 

Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.  Must possess reliable transportation, an F endorsement on a valid driver's license OR the ability to acquire an F endorsement on a valid driver's license, and transport clients.

Physical: Hearing of normal and soft tones as well as close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal and physical de-escalation techniques (Handle with Care) that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.

Compensation: Starting salary for this position is approximately $14.48 /hr based on relevant experience and education.

The McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

MC is an EOE. MC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.