Case Manager (BASIC) - Greater Chattanooga Area


At the Helen Ross McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: BASIC Counselor - Greater Chattanooga Area. 


The BASIC Counselor in the Greater Chattanooga Area provides assessment, advocacy, referral, early intervention, supportive counseling, training and other identified support to individuals within designated Project BASIC sites. Works as part of a multi-disciplinary team, providing intensive services to program consumers, primarily in a school-based setting.  Responds to school needs including ACE's training, mental health symptoms and resources.  Main linkage between student's needs and community resources.  Provides education on social and emotional learning to students, teachers and staff grades pre k thru 3rd grade.

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.


Education/Knowledge: Bachelor degree in education, social science or related mental health area from an accredited institution is required. Master's degree preferred. 

Experience: Experience public school system, counseling or related area preferred. The ability to relate well to seriously mentally ill/SED individuals and their families is required.  Must maintain a personal phone and accept business/client related calls as needed.

Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.  Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Physical: The duties associated with this job are performed primarily in a school setting and or office and in the community. Some travel is required and transportation of client's is provided.  Exposure to a variety of environmental factors including: temperature extremes, precipitation, dust, fumes, odors and vermin are infrequent.  Physical requirements include the ability to physically assist consumers in and out of vehicles, up and down stairs and otherwise assist them in negotiating barriers to mobility.  Additional physical requirements include the ability to write, type or dictate progress notes, sit for long periods, walk, climb stairs, stoop and occasionally move moderate to heavy loads of 75 lbs. or less.  Sensory requirements include normal or corrected vision to allow reading of handwritten and/or typed information, the ability to hear normal to soft tones, and to distinguish smells and temperature changes.  Use of equipment includes multiple line and cellular telephones, keyboard, copy machine, fax machine, and filing cabinets.  Additional requirements include the ability to work under moderate to intense stress, the ability to relate well to mental health consumers/SED and the ability to quickly escape dangerous or potentially dangerous situations while working alone with mental health consumers in a field environment. To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal and physical de-escalation techniques (Handle with Care) that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.

COMPENSATION: Salary range for this position starts at approximately $15.39 per hour depending on relevant experience and education.

The Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

HRMC is an EOE. HRMC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.