Case Manager (Children's CSU Community Crisis Liaison) Knox

Help Others, Make a Difference, Save a Life.

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Children's CSU Community Crisis Liaison

The Ideal Children's CSU Community Crisis Liaison Serves as a clinical member of crisis programs, which include the Mobile Crisis Unit (MCU), Family Walk In Center and the Children's Crisis Stabilization Unit (CSU).  Flexibility required at high volume service times to provide transportation to clients assessed by MCU, CSU, or the Family Walk In Center. Will provide side by side assistance as needed for clients attending appointments.  Act as a liaison between client and community partners to ensure that client gains access to identified resources.  Provides crisis intervention to help clients de-escalate with the intention to divert client to least restrictive level of care. Embraces the key values of case management: empowerment, normalization, rehabilitation, and continuity of care

Schedule:  The Children's Crisis Stabilization Unit (CSU) will operate 24/7, 365 days a year. The holder of this position will be expected to work shifts that meet the needs of the program operation, which may include day, night, weekend, and holiday hours. Regular attendance is an essential job function. Mandatory to remain awake and alert during shift.

Travel: This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. This position also requires that the employee has an F Endorsement on his/her Driver License to be available to transport individuals as needed. 

Equipment/Technology This position requires the use of computer skills with an electronic medical record (EMR).

QUALIFICATIONS - Children's CSU Community Crisis Liaison

Education:

  • Must have at least a Bachelor's degree in a behavioral health field of counseling, psychology, social work, sociology, or other behavioral science field with course work or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide and intellectual and developmental disabilities.

Experience / Knowledge:

  • One year practical experience working with individuals with a mental illness required.
  •  Must have a strong commitment to the right and ability of each person with a mental illness to live and work in the community and to have access to competent and appropriate support services. 
  • Must have demonstrated ability to abide by professional/ethical code of conduct and to establish supportive and respectful relationships with clients.

Physical:

  • Minimal exposure to biological hazards.
  • Frequent exposure to unpleasant odors.
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Lifting up to 50 lbs.
  • Pushing/pulling up to 150 lbs.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking.
  • Physical de-escalation techniques will only be implemented at McNabb Center facilities and not in community settings.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

COMPENSATION: Starting salary for this position is approximately $14.47/hour based on education and experience.

The McNabb Center (www.mcnabbcenter.org) is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

MC is an EOE. MC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.