Case Manager (SOR Recovery Life Coach) Knox


The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: State Opioid Response (SOR) Recovery Life Coach

SUMMARY - SOR Recovery Life Coach

The SOR Recovery Life Coach works compassionately with individuals to:

  •  provide hope, encouragement, support, and connection to needed services.
  • interact with internal and community partners in a professional way ensuring positive two-way communication for the benefit of those we serve. 
  • help meet employment, educational, life skill and other goals is essential to the position. 
  • engage with patients in Medication Assisted Treatment Program and encourages them to maintain recovery, participate in recovery oriented activities and develop a network of recovery supports.
  • participates in treatment activities and models effective group participation and recovery oriented perspective for patients with substance use disorders.
  • helps patients identify and access needed resources and recovery supports.

COMPENSATION: Effective 8/1/22 Starting salary for his position is approximately $16.86 /hr based on relevant experience and education. 

REQUIREMENTS - SOR Recovery Life Coach


  • A bachelor's degree in addiction counseling, psychology, social work or other directly related field is required. 
  • Must possess and maintain boundaries appropriate to the setting while adhering to privacy, confidentiality and ethics related to the field.
  • Strong knowledge of community resources and referrals is required.


  • Must have coursework and/or experience and understanding in the areas of cultural diversity, human development, and treatment of substance use disorder, understanding of trauma-informed care, suicide prevention, crisis intervention referral, and intricate knowledge of community resources.
  •  Must have experience working with persons with substance use disorder, co-occurring disorders and/or lived recovery experience.
  • Computer experience and the ability to navigate multiple platforms (TNWITS , EMR, Relias, Excel, and others) is necessary. 
  • Experience working in a community settings, comfort with travel during work hours, and regular attendance are essential job functions.
  • Must maintain up-to-date training in CPR, Handle with Care, and possess an F-endorsement with the ability to legally operate personal vehicle during work hours.

Abilities / Skills: 

  • Ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  •  Utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.
  • Excellent interpersonal skills and the ability to form meaningful relationships with individuals in or seeking recovery and in working with other professionals (internal and external to McNabb) who serve this population. 


  • Hearing of normal and soft tones as well as close eye work. 
  • Valid driver's license. 
  • Lifting up to 50 lbs. 
  • Pushing/pulling up to 150 lbs.
  •  Frequent sitting, standing, walking, bending, stooping, and reaching. 
  • To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal de-escalation techniques (Handle with Care). 
  • Must maintain up-to-date training in CPR.

Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.