Case Manager (School Based Crisis Response) Knox

Help Others, Make a Difference, Save a Life.

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: School Based Crisis Response Case Manager

The Ideal School Based Crisis Response Case Manager serves as a case manager for the regional school based crisis response team. Counties served include Knox, Scott, Morgan, Campbell, Claiborne, Anderson, Union, Grainger, Roane, Loudon, Hamblen, Jefferson, Cocke, Sevier, Blount, and Monroe. The program will partner with schools to provide trauma-informed consultation, education, training, crisis support, screening, assessment, and referral/linkage. This position will also support and train staff to offer debriefing to school when suicides or community violence occurs. Staff provides case management services to children ages 4-21 with a mental health diagnosis, as needed. Staff provides crisis intervention and emergency services, as needed. Interfaces with the school system and other agencies to increase cooperation and consistency between home, school, and community. Utilizes center wide and community services as needed for client benefit.  Embraces the key values of case management: empowerment, normalization, rehabilitation, and continuity of care.

COMPENSATION: Starting salary for this position is approximately $15.78 / hr based on relevant experience and education.

Scheduling:  An essential job function is a reliable, predictable 40 hour per week job, on site and in the schools and/or community, with regular attendance.  This position provides services Monday-Friday during regular business, but can be adapted to client, family, and school system needs.

Travel: This position requires utilizing a personal dependable vehicle to conduct Center business and maintaining a dependable vehicle and certified driver status is a condition of employment. "F" endorsement is required for occasional transportation of clients as needed. Position will oversee and provide support to all TDMHSAS Region II counties in East Tennessee.

Equipment/Technology: Must have basic computer skills in Microsoft Office, e-mail, and internet use.  Ability to utilize electronic medical records.

QUALIFICATIONS - School Based Crisis Response Case Manager

Education:

  • Bachelor's degree in Human Services or related field with coursework or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, and intellectual disabilities. 
  • Demonstrated knowledge and competency in mental health service provision.

 Experience / Knowledge:

  • One year experience preferred.
  • Experience working with children is preferred although applicants may have other skills and experiences that could accommodate this position.  

Physical:

  • Minimal exposure to biological hazards..
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Effective communication skills, strong time management, and organizational skills are necessary to manage day to day job responsibilities.
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

The McNabb Center (www.mcnabbcenter.org) is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

MC is an EOE. MC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.