Case Manager (Victim Services)


At the Helen Ross McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Victim Re-Entry Case Manager.


The Victim Re-Entry Case Manager (CM) is responsible for providing trauma-informed services to offenders who are survivors of child abuse, sexual assault, and/or domestic violence. Services may include information and referral, agency linkage, advocacy, home visits, and follow-up services as defined by the Program Case Manager Service Plan.  Provides direct service delivery in the community within flexible hours, develops and implements appropriate treatment planning, provides crisis intervention and emergency services, interacts and coordinates with law enforcement and other criminal justice agencies, as well as utilizes center-wide and community resources as needed for client benefit.  Embraces the key values of recovery and case management: empowerment, normalization, rehabilitation, and continuity of care.  Conducts evidence-based risk-needs assessments to clients. Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, and going down on knees, running, and walking. Completes all necessary documentation in accordance with funding guidelines and policy and procedures.

Completes all necessary documentation in accordance with funding guidelines and policy and procedures.   Other duties assigned.

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.


Education/Knowledge: Bachelor degree preferred in health-related field of counseling, psychology, social work, sociology, or a behavioral science field with course work or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, crisis intervention, and developmental disabilities.

Experience: One year experience in the social work field and/or behavioral health and criminal justice setting preferred. Experience working in victim services (child abuse, sexual assault and/or domestic violence) preferred. Must be able to perform job responsibilities on an independent level.

Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.  Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients. 

Physical: Exposure to biological hazards; hearing of normal and soft tones; close eye work; lifting up to 50 lbs; pushing/pulling up to 150 lbs; frequent sitting, standing, walking, bending, stooping, and reaching. Valid driver's license- "F" endorsement and a personal dependable vehicle to conduct community outreach and response. Maintaining a dependable vehicle and certified driver status is a condition of employment.


Full time annual salary starts at approximately $15.40 per hour depending on relevant experience and education.

The Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

HRMC is an EOE. HRMC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.