Case Manager (Youth Advocate)


At the Helen Ross McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Youth Advocate Specialist for Host Homes and Safe Place. 


The Youth Advocate Specialist for Host Homes and Safe Place provides on-site and community-based assessment, referral, coordination of care, and preventive planning for youth and young adults who are considered to be runaways or at eminent risk of becoming homeless. Ability to set limits and appropriate boundaries with clients. Ability to establish working relationships with youth, their families, and host home parents. Ability to maintain composure in crisis and emergency situations. Ability to intervene decisively when necessary to ensure client safety. Ability to mentor and be a positive role model to youth, families and program staff. Ability to read, write, and present oneself in a professional and knowledgeable manner. Must demonstrate initiative and flexibility to meet the changing needs of youth and families served. Ability to follow direction and collaborate as part of a team. Ability to manage multiple tasks and make sound decisions. Ability to problem solve conflicts and introduce coping skills.

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.


Education/Knowledge: A bachelor's degree in a social science or social services-related field. Preferred Bachelor's Degree in Social Work, Psychology, Human services or related field.

Experience: Minimum one year experience working with youth in out-of-home or residential setting. Preferred previous experience in working with abused, neglect and/or special needs youth.

Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.  Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Physical: Hearing of normal and soft tones as well as close eye work. Valid driver's license. Lifting up to 25 lbs. Pushing/pulling up to 25 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal and physical de-escalation techniques (Handle with Care) that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.

The Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

HRMC is an EOE. HRMC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.