Client Engagement Specialist (Scheduling) Anderson

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

Join the McNabb Center Team as a Client Engagement Scheduling Specialist today!

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

You have a lot of choices in where you work…make the decision to work where you are valued!

Client Engagement Scheduling Specialist

The Client Engagement Scheduling Specialist maintains a professional demeanor bearing in mind that this position makes both the first and last impression on every client.  

  • Assumes responsibility for correctly entering all required appointment information on established and new clients into AthenaHealth. 
  • Upholds and abides patient confidentiality policies and procedures. 
  • Directs clients to the proper facility to assure they receive the assistance needed.

COMPENSATION: Starting salary for this position is approximately $14.76 /hr based on relevant experience and education.

Schedule:  Monday-Friday 8:00am until 5:00pm. No weekends or overtime required

Travel: N/A

Equipment/Technology: Desktop phone, Computer and headset

QUALIFICATIONS - Client Engagement Scheduling Specialist

Education: High school diploma or equivalent required.

Experience / Knowledge: Must have at least two (2) years of experience in a professional healthcare office environment.  Customer service orientation skills required. 


Hearing of normal/soft tones and close eye work.

Valid driver's license.

Frequent sitting, standing, walking, bending, stooping, and reaching..

Applicants should be able to exercise sound judgement under pressure.

Clinical staff may be required to get an F endorsement to transport clients as necessary.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.