Counselor (Domestic Violence Advocate) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

Join the McNabb Center Team as Domestic Violence Advocate at the Family Crisis Center today! 

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

You have a lot of choices in where you work…make the decision to work where you are valued!

Domestic Violence Advocate

The ideal Domestic Violence Advocate:

  • will work directly with men and women at the FCC Domestic Violence Shelter
  • is the first responder to crisis situations within shelter, as well as providing crisis intervention for hotline callers
  • will serve as a support for clients through referrals, housing advocacy, safety planning, crisis intervention, and healthy coping skills
  • will work on a treatment team with other FCC staff to discuss care coordination and needed services
  • will ,through goal planning and activities, ensure the ongoing safety of clients in shelter
  • coordinates and works closely with housing developments, KCDC/Section 8, DHS, CAC, mental health providers, DV shelters across the state, and other service providers
  • interfaces with community agencies and referral sources to coordinate care
  • maintains file records and client information in a confidential manner
  • upholds Violence Against Women Act (VAWA) confidentiality guidelines
  • maintains cleanliness and upkeep of shelter. 

COMPENSATION: Starting salary for this position is approximately $15.78 /hr based on relevant experience and education. An additional shift differential of 5% is added for 2nd shift (4p-12a) and 10% for 3rd shift (12a-8a). 

Scheduling:  This position is for 2nd shift (4pm-12am).  

Travel: F endorsement is required for transporting clients as necessary.

Equipment/Technology: Basic computer skills are required for email, time keeping,

QUALIFICATIONS - Domestic Violence Advocate


  • Must possess a Bachelor's degree in social services, counseling, child and family studies, or related field with course work or experience in the areas of child development, cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. 
  • Knowledge of the dynamics and cycles of domestic violence and treatment interventions for trauma highly preferred. 
  • Degree in Social Work or Mental Health Counseling preferred.

Experience / Knowledge

  • 1-2 years working with adults and/or families preferred. 
  • Experience/knowledge/front line service delivery in domestic violence or other victim services is preferred. 
  • Experience in case management and trauma-informed care is preferred. 
  • Experience in crisis intervention, de-escalation, and counseling is highly preferred. 
  • Survivors of violence and those exposed to domestic violence are encouraged to apply. 
  • Bilingual preferred.


  • Minimal exposure to biological hazards.
  • Frequent exposure to unpleasant odors.
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Effective communication skills, strong time management, and organizational skills are necessary to manage day to day job responsibilities.
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.