Counselor (Family Support Worker) Loudon


The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Family Support Worker - Loudon County

SUMMARY - Family Support Worker - Loudon County

The Healthy Families Support Worker is responsible for:

  • Direct service to mothers, fathers, and newborn infants and children up to age 5 in a community setting.
  • Provides home visits, information and referral, agency linkage, goal plans and conducts developmental screenings on each child.
  • Provides crisis intervention and emergency services as needed.
  • This position requires utilizing a personal dependable vehicle to conduct Center business.
  • Maintaining a dependable vehicle and certified driver status is a condition of employment.
  • Must possess a valid Tennessee Driver's License with the ability to obtain an F endorsement. 

COMPENSATION: Effective 8/1/22 Starting salary for this position is approximately $15.78 /hr based on relevant experience and education.

REQUIREMENTS - Family Support Worker - Loudon County


  • Bachelor's Degree in one of the health and science or human services field required. 
  • Knowledge of childhood development and parenting skills. 

Experience: One year of direct service with target population preferred.

Abilities / Skills

  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.
  • Ability to prioritize and organize work load in order to achieve multiple goals. 
  • Ability to relate and work well with the target population and other professionals. 
  • Ability to present ideas/information clearly and effectively.
  • Ability to establish trusting relationships, acceptance of individual differences and willingness to work with culturally diverse populations.
  • Open to reflective practice and recognizes the value of supervision.
  •  Willingness to do home visits outside normal business hours to meet the needs of the service population of the program.
  • Infant Mental Health endorsement desired.
  • Bilingual (Spanish) applicants are encouraged to apply.


  • Outpatient community-based environment.
  • Hearing of normal and soft tones as well as close eye work.
  • Valid driver's license.
  • Lifting up to 50 lbs.
  • Pushing/pulling up to 150 lbs.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal de-escalation techniques (Handle with Care).

Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.