Front Office Technician

HELP OTHERS, MAKE A DIFFERENCE, SAVE A LIFE.

At the Helen Ross McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Front Office Technician. 

SUMMARY

The Front Office Technician is responsible for management of client information, by via telephone or walk- ins.  Must be Customer Service Oriented and have pleasant phone voice.  Must have the ability to work well with patients, visitors, and other personnel, as well as coworkers.

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.

REQUIREMENTS

Education/Knowledge: Minimum educational requirement is a high school diploma or equivalent. 

Experience: Knowledge of switchboard/receptionist experience preferred.

Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 

Physical: Ability to sit for extended periods of time.  Hearing of normal and soft tones as well as close eye work. Frequent sitting, standing, walking, bending, stooping, and reaching.

COMPENSATION:

Salary range for this position starts at approximately $11.14 per hour depending on relevant experience and education.

The Helen Ross McNabb Center (www.mcnabbcenter.org) is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

HRMC is an EOE. HRMC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.