Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Hamblen CSU Team Leader today!

The Hamblen CSU Team Leader

TYPICAL WORKING CONDITIONS/ENVIRONMENT

• This position is housed at the Hamblen County Campus and requires both office-based clinical and administrative work and community-based clinical interactions.
• The Crisis Stabilization Unit Team Leader will be responsible for engaging clients, peers, and community members in a professional and therapeutic manner.

JOB SUMMARY

• Primary responsibilities include supervision of resident counselors, transportation, and peer specialist staff on the CSU.
• This will involve direct clinical supervision and managing scheduling for the unit.
• The Team leader will provide direct front-line and coverage on the unit.
• The Team Leader will also serve as liaison with CSU Reception Center Staff in assisting with admission and discharge planning that will include coordination with transportation staff and liaisons with community agencies, ER, law enforcements, etc. for post CSU services.
• Serves as a clinical member of the multi-disciplinary team, providing treatment, rehabilitation, and support for client population.
• Introduce and teach key recovery concepts through Illness Management and Recovery Groups to include Team Solutions and WRAP.
• Regular attendance is an essential job function.
• Due to CSU and WIC being 24 hours/7 days per week programming, the following expectation is applied to all staff working in these programs.
• All staff will be present and on time for shift in order to relieve previous shift.
• All staff will stay on shift until relief coverage arrive.
• All staff have been briefed on the nature of the programming and understand that shifts must be covered in order to keep our staff and clients safe.
• All staff recognize that if bad weather is predicted be prepared to make it in prior to poor travel conditions and to stay until relieve staff can make it in.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Administrative duties

• Takes lead role in hiring and retaining staff.
• Trains staff to meet established contact goals by end of the month-i.e. scheduling, time sheets, etc.
• Ensures 24/7 coverage of Unit by creating CSU Unit Schedule.
• Completes all reports within specified time frame-i.e. weekly overtime, tx plans and group sessions.
• Monitors staff mandatory training as indicated.
• Monitors documentations to ensure compliance with CSU/WIC and grant standards.
• Works in a multi-disciplinary team to meet the needs of the CSU population and oversees clinical standards of the program.
• Organizes and develops team cohesion daily during scheduled staff meetings.
• Meets with staff on a consistent basis to address identified concerns
• Maintains positive relationships with internal departments to meet program needs and maximize program growth-i.e. financial services, IT, etc.
• Provides resident counselor service delivery as indicated.

2. Daily Staff Duties

• Leads groups and organizes activities.
• Offers 1:1 guidance and resources as requested by clients and/or tx team.
• Responds to all flags, emails, and voicemails within 2 business days.
• Completes Staff Daily Duties assigned by supervisor before the end of each shift.
• Will provide client transport as needed.

3. Complete all documentation in compliance with CARF and funder standards.

• Completes Tx Plans as needed.
• Completes group logs, transport logs, and charting correctly as well as on time.

4. Maintaining/completing daily safety checks, property checks, and adhering to daily schedule.

• Completing 15-minute safety checks when observing clients.
• Properly completing property inventories and searching belongings.
• Follow CSU Daily Schedule to give clients an effective daily structure for optimum progress.

5. Functions as a member of a multi-disciplinary team

• Must be punctual and maintain good attendance record.
• Maintaining a strong line of communication with all CSU and Mobile Crisis (MCU) staff to effectively and safely provide assistance to the people we serve.
• Demonstrates willingness to promote a harmonious work environment by maintaining a positive and professional working relationship with all staff members and supervisors.
• Communicates and approaches conflict in a problem solving and professional manner with all staff members and supervisors.
• Accepts additional assignments and/or changes in assignment and/or work.
• Duties include coverage of the Youth Emergency Shelter as needed.
• Schedules and covers as needed for program, this includes after hours, weekends and holidays since programs in this division are 24/7.

COMPENSATION:

• Starting salary for this position is approximately $20.68 /hr based on relevant experience and education.

Schedule:

• The Crisis Stabilization Unit and Mobile Crisis operate 24/7, 365 days a year.
• The holder of this position will be expected to work shifts that meet the needs of the program operation, which may include day, night, weekend, and holiday hours.
• Regular attendance is an essential job function.

Travel:

• This position requires utilizing a dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• Must have an F endorsement and be comfortable transporting clients.

Equipment/Technical Competency:

• Ability to use a computer and basic office software is required, including but not limited to Office Word, Excel, Outlook and be able to utilize EMR for clinical documentation.

QUALIFICATIONS - Hamblen CSU Team Leader

Experience:

• Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention.
• Experience in working with special populations including individuals with Severe and Persistent Mental Illness, Co-Occurring Disorders, and Dual Diagnosis Disorders preferred.
• Computer experience is helpful.
• Experience working in a crisis setting preferred.

Education / Knowledge:

• A Bachelor's degree in a health-related field of counseling, psychology, social work, sociology, or 5 years' experience working with individuals with mental illness or special populations with co-occurring and dual diagnoses preferred.
• Must obtain F endorsement.

Physical:

• Exposure to biological hazards.
• Hearing of normal and soft tones.
• Close eye work.
• Valid driver's license and F endorsement.
• Lifting up to 50 lbs.
• Pushing/pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.
• Updated CPR &First Aid.
• Physical de-escalation techniques will only be implemented at McNabb Center facilities, and not in community settings.
• Mandatory to remain awake and alert during shift.
• Must have mental ability to exercise sound judgment under pressure.

Location:

• Hamblen County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.