Health Information Technician - Knox


At the McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Health Information Management (HIM) Technician. 

SUMMARY - HIM Technician

The HIM Technician is responsible for management of client information involving all Center healthcare records, as well as understanding of HIPAA and confidentiality of client records. Provides quality customer service and support for our clients, visitors, and Center personnel. Monitors and orders supplies for department. Assist Supervisor with legal issues regarding client records, applying laws to medical record protection and making court appearances when required by Subpoena/Court Order. Respond to Requests for Records within 10 business days according to Policies & Procedures. Notify Senior Director of Compliance & Quality Systems of any problems, issues, or concerns requiring assistance in supervisor's absence. Process discharge closing summary, files, and error reports.

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.


Education/Knowledge: High school diploma or equivalent. Knowledge of healthcare records management experience preferred. Must be able to operate computer equipment and be proficient in Microsoft Office software products for office productivity, including: Word, Excel, Outlook, and PowerPoint. 

Experience: Minimum of one year related experience.

Physical: Lift up to 50 pounds & ability to remove/place items from various levels of shelving, including overhead & stooping. Sensory requirements including normal/corrected vision to allow reading of hand-written and/or type-written information for filing and retrieval of medical records. Normal/aided hearing to hear and/or recognize vocal tones and telephone ringer. Must be able to speak clearly to be able to communicate effectively with others via telephone and face-to-face contact. Additional physical requirements include manual dexterity in order to operate office equipment, such as telephone, computer, copier, fax, and printer. Ability to stand and/or sit for extended periods of time.

Compensation: Starting salary for this position is approximately $12.19 /hr based on relevant experience and education.

The McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

MC is an EOE. MC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.