Master's Level Program Coordinator - Greater Chattanooga Area


At the Helen Ross McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Hamilton County Adult IST Program Coordinator.  


The Hamilton County Adult IST Program Coordinator supervises the clinical and program activities of Mental Health Programming in Hamilton County.  Liaison with area school systems, Department of Mental Health, United Way, and other agencies in Hamilton County. Supervises additional future programs that will operate within the area. Is a member of the  management Team for Hamilton County. 

Liaison on behalf of the Center with Department of Mental Health administration and other fund sources to coordinate the delivery of services and ensure continued referrals.

  • Recruit, interview, hire, and train for supervised positions vacancies.
  • Assist Team Leaders in monitoring and reviewing program files to meet contract and HRMC requirements.
  • Assist with the planning and implementation of programs.
  • Coordinate the staffing and coverage of programming.
  • Responsible for clinical supervision to service providers.
  • Coordinate the completion of productivity reports.
  • Monitor and regulate with the program team leaders and staff in the clinical productivity of the County.
  • Be credentialed and assist with a service delivery, i.e., caseload, when necessary.
  • Monitor that the program meets all the goals and objectives as outlined in contracts.
  • Liaison with licensure and auditing monitors.
  • Retain CARF accreditation in all accredited programs.
  • Ensure that financial goals are met and expenses are actively managed to balance the budget.
  • Coordinate scheduling.
  • Compile QA/QI reports for services supervised.
  • Other duties as assigned by supervisor 
This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.


Education/Knowledge: Must possess at least a Master's degree in a Social Service related field. Knowledge of database applications. Clinical knowledge necessary to provide clinical services and supervision of staff. License eligible. 

Experience:  Minimum of 1-3 years supervisory experience in the mental health and /or social science field.

Physical:  Hearing of normal and soft tones. Close eye work. Valid driver's license with F-endorsement. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs.This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.  Frequent sitting, standing, walking, bending, stooping, and reaching. CPR and First Aid certification required.

The Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

HRMC is an EOE. HRMC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.