Peer Support Specialist (ED Crisis Response) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

Join the McNabb Center Team as a Peer Support Specialist today in the Emergency Department Crisis Response program today!

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

You have a lot of choices in where you work…make the decision to work where you are valued!

Peer Support Specialist

The ideal Peer Support Specialist is responsible for leading education, socialization, empowerment, self-advocacy, and support themed individual and group activities. This position is part of the ED Crisis Response team at East Tennessee Children's Hospital (ETCH). Position will promote recovery as part of the support services offered to those experiencing a behavioral health crisis. 

COMPENSATION: Starting salary for this position is approximately $14.23 /hr based on relevant experience and education.

Scheduling:  This position provides services Monday-Friday during regular business hours, though some flexibility in scheduling work hours during the week is required to meet the needs of the program's clients

Travel: This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.

Equipment/Technology: Must have basic computer skills in Microsoft Office, e-mail, and internet use. This position requires the use of an electronic medical record (training provided), and telehealth / televideo services may be offered as part of the service delivery. Staff will be expected to maintain work with a Center cell phone and computer.

QUALIFICATIONS - Peer Support Specialist

Education:  

  • Must have at least a high school diploma or equivalent and be a State of Tennessee Certified Peer Recovery Specialist, or have completed the following to be eligible for state certification:
               1.  Attended the 5 day training facilitated by State Certified Trainers

               2.  Gained 75 hours of work or volunteer experience in Peer Recovery services

Experience / Knowledge

  • Must be a primary mental health consumer with appropriate life experience and a desire to be a role model for recovery.  
  • Experience in peer counseling is required. 
  • Some experience in customer service helpful.

Physical:

  • Minimal exposure to biological hazards.
  • Frequent exposure to unpleasant odors.
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Effective communication skills, strong time management, and organizational skills are necessary to manage day to day job responsibilities.
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center (www.mcnabbcenter.org) is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.