Peer Support Specialist (Family Support Specialist) Sevier

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

Join the McNabb Center Team as a Family Support Specialist for the Sevier County Crisis Counseling Program today!

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

You have a lot of choices in where you work…make the decision to work where you are valued!

Family Support Specialist

The Ideal Family Support Specialist is;

  • able to serve clients who are in need of a higher level of care, while helping provide stability to youth and family. 
  • must be a parent or designated primary caregiver of child/youth with emotional, behavioral, or mental health disorder and experience in navigating child-serving systems
  • self-identify as the primary caregiver of a child or youth with mental, emotional, behavioral or co-occurring disorder who has successfully navigated the child-serving systems to access treatment and resources necessary to build resiliency and foster success in the home, school, and community.

COMPENSATION: Starting salary for this position is approximately $14.23 /hr based on relevant experience and education.

Schedule:  The Family Support Specialist will need to have a flexible schedule. Typical office hours are 8-5 Monday- Friday. However the Family Support Specialist will have to be able to adjust their schedule based off individual client needs.

Travel: The Family Support Specialist will be involved in travel. The counties served are Sevier, Blount, Anderson, Loudon, and Knox.  The Family Support Specialist will be expected to travel to all of the counties listed and will need a reliable vehicle.

Equipment/Technology: The FSS will be issued a surface pro and a work cell phone. The FSS will need to be knowledgeable in Microsoft Office and be able to work a smart phone.

QUALIFICATIONS - Family Support Specialist


  •  A minimum of high school diploma or General Education Diploma (GED) equivalent is required.

Experience / Knowledge:

  • Individual must have the ability to successfully complete training recognized by Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS) on how to assist other caregivers in fostering resiliency in their child/youth based on the principles of resiliency and recovery within 3 months of employment and be able to acquire their Certification from TDMHSAS within one year of employment


  • Minimal exposure to biological hazards.
  • Frequent exposure to unpleasant odors.
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Effective communication skills, strong time management, and organizational skills are necessary to manage day to day job responsibilities.
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.