Reimbursement Specialist - Knox

Do you want to help ensure the continued success of an organization known for its positive impact in our community?
Do you have a passion for detail oriented work and ensuring accuracy in data entry?
And do it all while working where your hard work is appreciated?

Join the McNabb Center Team as a Reimbursement Specialist for Insurance Verification or Claims Follow-up today!


Claims Follow-up:

  • Audits all claims transactions before and after submission to ensure accurate and timely filing.

Insurance Verification:

  • Obtains and verifies a client's commercial insurance coverage and ensures procedures are covered by an individual's insurance. 

Both Positions:

  • Enter data accurately and update client information in billing system. 
  • Perform a variety of auditing and resolution-centered activities, answering pertinent questions about coverage to internal and external sources, identifying insurance errors, and recommending solutions.


Starting salary for this position depending on experience is:

  • HS/Equivalent: $15.78/hr.
  • Associate's: $16.09/hr.
  • Bachelor's: $16.39/hr.


  • High School Diploma or Equivalent is required. Associate's or Bachelor's preferred.

 Experience / Knowledge:

  • Minimum 3 years of experience in medical insurance processing.  
  • Experience in behavioral/mental health billing, knowledge of CPT, and medical coding preferred.
  • Understanding BHO (Behavioral Health Organizations)
  • Knowledge of insurance guidelines including HMO/PPO, Commercial, Medicare, Medicare Advantage, TennCare's, Medicaid and Private Pay.
  • Advanced computer skills with an electronic medical record (EMR), e-mail, Microsoft Word, and Excel.


  • Minimal exposure to biological hazards.
  • Hearing of normal / soft tones and close eye work.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.