Residential Counselor (Family Crisis Center)

HELP OTHERS, MAKE A DIFFERENCE, SAVE A LIFE.

At the Helen Ross McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Family Crisis Center Residential Counselor. 

SUMMARY

The Family Crisis Center Residential Counselor is responsible for maintaining a safe living space for victims of domestic violence while providing guidance and support in an effort to create a Trauma-Informed environment.  This includes providing supportive counseling and crisis intervention when appropriate to help client's problem-solve and cope through various situations.  This position is also responsible for answering the 24-hour crisis hotline, providing crisis intervention and information and referrals.  Other duties could include but are not limited to providing transportation for clients, providing necessary hygiene and household items, completing client intakes and discharges, safety planning, and shelter orientations.

The FCC Milieu Counselor is responsible for serving residents at the FCC Shelter.  The FCC Milieu Counselor also utilizes center wide resources and community services as needed for client benefit and embraces the key values of victim advocacy:  safety, empowerment, voluntary services, education and continuity of care.

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.

REQUIREMENTS

Education/Knowledge: Must have at least a high school diploma or equivalent. 

Experience: One year experience in the social work field or a behavioral health setting. Knowledge and understanding of domestic violence, crisis, trauma, and mental illness.  Experience working with victims of domestic or sexual violence preferred.

Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.  Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Physical: Exposure to biological hazards. Hearing of normal and soft tones as well as close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal and physical de-escalation techniques (Handle with Care) that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.

The Helen Ross McNabb Center (www.mcnabbcenter.org) is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

HRMC is an EOE. HRMC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.