Services Coordinator (Supportive Housing and Recovery) Hamilton

Help Others, Make a Difference, Save a Life.

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Supportive Housing and Recovery Services Coordinator - Hamilton County

The Ideal Supportive Housing and Recovery Services Coordinator is responsible for overseeing the day-to-day activities for Mental Health Supportive Housing Services, Long Term Care Case Management services, Tennessee Move Initiative- intensive community based services and Peer Support Center.  This includes being responsible for three programs on call 24/7, preauthorization, reauthorization, maintenance of client clinical files/documentation and all residential clinical programming including licensing. The position requires the ability to manage schedules and work cooperatively with prescribers, case managers and therapists as well as the mental health community. This position has the responsibility of supervising the Intensive Living Services program coordinator (who oversees long term care case managers),  residential direct care team leaders, residential direct care staff, Tennessee Move Initiative care coordinator, Peer Recovery Specialist and RN, as well as the Peer Support Center Coordinator who oversees peer support PRN direct care staff who help them in developing plans to address target behaviors. 

COMPENSATION: Starting salary for this position is approximately $57,932 /yr based on relevant experience and education.

Scheduling: Due to the diversity of job responsibilities, this position requires flexibility in scheduling but will utilize a Monday - Friday 8am-5pm model with a 24/7 on call responsibility for supervised programs.

Travel: This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment. "F" endorsement is required. Must be able to provide transportation as needed.

Equipment/Technology: This position requires the use of computer skills with an electronic medical record (EMR), and telehealth/televideo services may be offered as part of the service delivery. Staff will be expected to maintain work with a Center cell phone and computer.

QUALIFICATIONS -Supportive Housing and Recovery Services Coordinator


  • Master's Degree in Counseling, Marriage and Family Therapy, Psychology, Social Work, or other related field of study.  
  • License eligible required. 
  • Knowledge of addiction and adolescent development is preferred. 

Experience / Knowledge:

  • Three years of related work experience, at least one of which is in a supervisory capacity.  
  • Experience working with adults with mental illness, homeless and housing as well as previous experience in the alcohol and drug field is preferred although applicants may have other skills and experiences that could accommodate this position. 
  • Balance supervisory work with direct care duties.


  • Minimal exposure to biological hazards.
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Effective communication skills, strong time management, and organizational skills are necessary to manage day to day job responsibilities.
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

The McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

MC is an EOE. MC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.