Team Leader (Children's Crisis CCFT) Knox

Help Others, Make a Difference, Save a Life.

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Children's Crisis CCFT Team Leader

The Ideal Children's Crisis CCFT Team Leader will rotate in a 24 hour / 7 day a week on-call schedule and provide direct coverage for a minimum of 4 consumers.  The Team Leader provides administrative supervision for a team of CCFT Crisis Case Managers and performs all administrative duties required to adhere to the guidelines of the program.  The CCFT Team Leader provides information and referral, agency linkage, advocacy, home visits, and follow-up services as defined by the Case Management Service Plan and ensures that each case manager on the team does the same for the consumers on their case loads. The CCFT Team Leader arranges coverage plans for their team to ensure that each consumer is seen 12 to 14 encounters per month, and referred out to appropriate care at 6-8 weeks. The Team leader provides crisis intervention and emergency services as needed and is available at all times for back up for the case manager who is on call.  The Team Leader utilizes center wide and community services as needed for client benefit. The Team Leader embraces the key values of case management:  empowerment, normalization, rehabilitation, and continuity of care. Cross trained for coverage at the Children's CSU, as needed and requested.

Schedule:  The Children's Crisis Walk-in Clinic will operate 24/7, 365 days a year. The holder of this position will be expected to work shifts that meet the needs of the program operation, which may include day, night, weekend, and holiday hours. Regular attendance is an essential job function. Mandatory to remain awake and alert during shift. Provide crisis assessments according to assigned schedule.

Travel: This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment."F" endorsement is required. Must be able to provide transportation as needed.

Equipment/Technology: This position requires the use of computer skills with an electronic medical record (EMR), and telehealth/televideo services may be offered as part of the service delivery. Staff will be expected to maintain work with a Center cell phone and computer.

QUALIFICATIONS - Children's Crisis CCFT Team Leader


  • A Bachelor's degree in a health related field of counseling, psychology, or social work or must be licensed as a nurse (LPN or RN).  
  • LPNs must have fifteen (15) semester hours of behavioral health and two (2) years of behavioral health care experience.  
  • Candidates with a Bachelor's degree in rehabilitation, occupational therapy, criminal justice, and education must have fifteen (15) college-level semester hours of coursework in behavioral health and at least two (2) years of work experience in the behavioral health setting working with children.

Experience / Knowledge:

  • Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual/developmental disabilities.  
  • Two (2) years work experience with SPMI populations preferred.


  • Minimal exposure to biological hazards.
  • Frequent exposure to unpleasant odors.
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Lifting up to 50 lbs.
  • Pushing/pulling up to 150 lbs.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking.
  • Physical de-escalation techniques will only be implemented at McNabb Center facilities and not in community settings.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Compensation: Starting salary for this position is approximately $19.53/hr based on relevant experience and education.

The McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

MC is an EOE. MC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.