Team Leader (Katie Miller) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as Residential Team Leader for the Katie Miller program today!

The Katie Miller Residential Team Leader is responsible for supervision of direct care staff and supervision of clients in the milieu including facilitation of a safe, positive, and therapeutic milieu. This position is also responsible for:

  • administration of the program rules and level system
  • participate in the on call rotation, treatment team, and evening client groups
  • develop the monthly staff schedule
  • lead the monthly staff meetings

COMPENSATION: Starting salary for this position is approximately $18.38 / hr based on relevant experience and education.

Schedule: Katie Miller is a residential program that requires 24/7 staffing.  Flexibility is required to meet the needs of the program / clients. Weekends, holidays, evenings, and overnights may be required. 

Travel: F endorsement is required

Equipment/Technology: Basic computer skills are required for email, timekeeping, scheduling, and documentation in the electronic medical record.

QUALIFICATIONS - Residential Team Leader


  • A bachelor's degree in social work or a related field and one (1) year of pertinent experience in the human services field with children or in a residential treatment setting.  
  • Volunteer experience and practicum and intern experiences in programs/facilities that work with children and families may be counted as pertinent work experience.

Experience / Knowledge

  • Preferred: working with adolescents and families and one year residential experience or exposure via internship, understanding of the expectations of DCS/DOE, understanding of and willingness to learn principles of behavior change, child development, alcohol and drug addictions, mental health disorders, family dynamics, de-escalation techniques and natural/logical consequences.  
  • Experience in a management or supervisory role is preferred.


  • Minimal exposure to biological hazards.
  • Hearing of normal/soft tones and close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required (training provided).
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Clinical staff may be required to get an F endorsement to transport clients as necessary.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.