Case Manager (SOR) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

Join the McNabb Center Team as a Pathfinder (case manager) in the State Opioid Response (SOR) program today!

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

You have a lot of choices in where you work…make the decision to work where you are valued!

SOR Pathfinder (case manager)

The SOR Pathfinder:

  • serves as a member of the multi-disciplinary team providing direct engagement, assessment, referral and on-going follow up with clients. 
  • is able to complete assessments and other required documents (C-SSRS, GPRAs, etc.), track referrals, and complete updates.
  • maintains positive connections to internal and external stakeholders and referral sources. 

COMPENSATION: Starting salary for this position is approximately $16.86 /hr based on relevant experience and education.

Schedule: This position is expected to work 40 hours in a week. Typical hours are 8 am-5 pm, with flexibility for work outside of those hours to meet the needs of the program. In-person daily attendance essential for this position.

Travel: Must have an F-endorsement and be able to legally operate personal vehicle during the performance of job duties. This position requires travel the counties served in this program during the day as needed. This position requires transportation of clients in personal vehicle.

Equipment/Technology: Basic computer skills are required for time keeping, email, scheduling, spreadsheets (Excel), word processing (Word), and documenting in the electronic medical record.



  • Must have a Bachelor's degree in Counseling, Addictions, Social Work or other related field with two years of experience working with the population. 
  • Should have broad knowledge and understanding of Motivational Interviewing, stages of change, harm reduction and best practices regarding substance use disorder treatment and recovery.

Experience / Knowledge

  • Must have experience and understanding in the areas of cultural diversity, human development, and treatment of substance use disorder, understanding of trauma-informed care, suicide prevention, crisis referral and extensive knowledge of community resources. 
  • Experience working with special populations including individuals with Co-occurring Disorders, substance use disorders and mental health disorders.


  • Minimal exposure to biological hazards.
  • Frequent exposure to unpleasant odors.
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Effective communication skills, strong time management, and organizational skills are necessary to manage day to day job responsibilities.
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.