Counselor (Innerchange Counselor) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

Join the McNabb Center Team as an Innerchange Counselor with Juvenile Justice today!

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

You have a lot of choices in where you work…make the decision to work where you are valued!

Innerchange Counselor

The ideal Innerchange Counselor is responsible for providing case management, individual, family and group counseling for youth ages 12-18 referred to Innerchange by Knox County Juvenile Court and other community referral sources. Job responsibilities include, but are not limited to:

  • Making appropriate weekly contacts with clients based on level of need and reason for referral.
  • Conducting groups during evening hours for Innerchange clients at least 2 evenings per week.
  • Providing 24 hours on-call availability for youth and families in crisis 7 days per week.
  • Conducting curfew checks and recommending drug screening by the court if needed.
  • Completing all documentation regarding Innerchange Program compliance to the court or other referral sources with appropriate releases of information.
  • Completing Mcnabb Center intake paperwork, treatment plan and other documentation related to the case in a timely manner. 
  • Partnering with community resources to ensure the success of clients in the Home Base Program, including Knox County Schools, court staff and mental health professionals.
  • Attending all court hearings and CFTMs for Innerchange clients.

COMPENSATION: Effective 8/1/22 Starting salary for this position is approximately $15.78 /hr based on relevant experience and education.

Scheduling: Due to the diversity of job responsibilities, this position requires flexibility in scheduling.

Travel: This position requires utilizing a personal dependable vehicle to conduct Center business and maintaining a dependable vehicle and certified driver status is a condition of employment. An F endorsement is required for transporting clients to appts and meetings as needed.

Equipment/Technology: Basic computer skills for email, scheduling, electronic medical records, and time keeping are required.

QUALIFICATIONS - Innerchange Counselor


  • A Bachelor's Degree in one of the health and science or human services field required. 


  • Experience working with adolescents in social services field is preferred. 
  • Experience working in the court system and providing liaison services with schools and other community resources is also beneficial.


  • Minimal exposure to biological hazards..
  • Hearing of normal and soft tones.
  • Close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity. 
  • Effective communication skills, strong time management, and organizational skills are necessary to manage day to day job responsibilities.
  • Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation. 
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.