Master's Clinical Counselor (PACT) Knox

Do you want to make a difference in people's lives every day? 
Or help people navigate the tough spots in their life? 
And do it all while working where your hard work is appreciated every day?

Join the McNabb Center Team as a Master's Clinical Counselor in the PACT Program Today! 

The McNabb Center is the region's leading nonprofit provider of mental health, substance use, social and victim services. By focusing on an individual's "Well Mind, Well Being," we provide a quality and compassionate approach to care from infancy through adulthood.

You have a lot of choices in where you work…make the decision to work where you are valued!

COMPENSATION: Effective 8/1/22 Starting salary for this position is $49,980 /yr based on relevant experience and education.  

SUMMARY - Master's Clinical Counselor (PACT) 

The Program for Assertive Community Treatment (PACT) is an evidence based treatment modality designed specifically to serve those with severe and persistent mental illness. Clients served by PACT are typically diagnosed with a thought disorder, have a history of psychiatric hospitalization, and are unable to engage with more traditional forms of outpatient care.

The goals of PACT are to assist individuals in the reduction of mental health symptoms, to function successfully in the community, to live as independently as possible and to reduce hospitalizations and/or incarcerations. Goals are tailored to each individual's needs and may be adjusted quickly to respond to changes. PACT interventions include ongoing assessment, case management, medication management, advocacy, group therapy and goal-oriented individual therapy services. Crisis support is available 24 hours per day, 7 days per week.

This position serves as a clinical member of a multi-disciplinary team providing treatment, rehabilitation, and support for clients; Serves as a clinical specialist for rehabilitation issues; Conducts assessments of client functioning; Provides group and individual therapy tailored to the needs of clients; Provides side-by-side support based on client treatment goals; Provides referral, linkage, and advocacy services; Conducts home visits and follow up services as defined by the PACT model; Provides crisis intervention and emergency services. Embraces the key values of case management: empowerment, normalization, rehabilitation, and continuity of care.

REQUIREMENTS - Master's Clinical Counselor (PACT) 


  • Must have a Master's degree in the field of counseling, psychology, social work, sociology, or other behavioral science field.
  • Licensure/certification (or eligibility) for professional area is required.


  • At least one year of practical experience working with the SPMI population preferred. 
  • Must have the ability to relate positively with and be emotionally supportive of clients with severe and persistent mental illness.  

Physical/Emotional/Social - Skills/Abilities:  

  • Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in and engage with the community while maintaining access to competent and appropriate support services. 
  • Demonstrated ability to abide by professional/ethical codes of conduct and to establish supportive and respectful relationships with clients.  
  • Ability maintain a valid driver's license with an F endorsement, and well as access to a personal vehicle. 
  • Ability to see and hear normal tones. 
  • Frequent sitting, standing, walking, bending, stooping, and reaching. 
  • Possible exposure to biological hazards.
  • Must have basic computer skills in Microsoft Office, e-mail, and internet use.  Ability to utilize electronic medical records. 
  • Ability to achieve and maintain CPR and HWC certifications.


Schedule:  Schedule is variable and includes a mix of 8am - 5pm and 11am - 8pm shifts. Shifts include a rotation of both weekends and holidays. Staff provide on call coverage that may include overnight contact with clients. This position includes some flexibility to allow for coverage during staffing shortages.

Travel:  Mostly limited to Knox County with the rare potential for travel to surrounding counties. This position does require the transportation of clients in a personal vehicle.


PACT is an outpatient program and the majority of duties are performed in the community and client homes. Services are limited to those that reside in the Knox County catchment area. This position does include limited time in the office for team meetings, group therapy sessions, and documentation. PACT is a fast paced program best suited for individuals that are flexible and able to multitask while prioritizing the evolving needs and concerns of individuals served in order to promote the highest quality outcomes.

McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.

MC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.