Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the PRN SACET Victim Advocate today!

The PRN SACET Victim Advocate

JOB SUMMARY

• Sexual Assault Victim Advocates are responsible for providing crisis intervention services after-hours, weekends, and holidays.
• Responds with the SANE to hospitals in 9 counties over the East Tennessee region to provide accompaniment to victims during the forensic exam and to complete intake documentation for victims to receive ongoing advocacy support.
• Other duties may include accompaniment during law enforcement interviews; referral-related activities to link clients with needed services; providing information and problem solving to assist clients in making decisions; answers the 24/7 crisis line and provides crisis counseling.
• Coordinates closely with the Sexual Assault Nurse Examiner (SANE) department, law enforcement, hospital personnel, and other agencies.
• Completes all necessary documentation in accordance with funding guidelines and policy and procedures.
• Travel is required; a valid driver's license and access to transportation is necessary for this position.
• Shifts are available after-hours, weekends, and holidays.
• Typical shifts are from 5pm-8:30am all week and 8:30-5pm on the weekend or holidays.
• A total of 39 shifts are available per week and are split among all PRN staff.
• A minimum of 5 shifts per month is required to remain active with PRN status.
• Accommodations and exemptions to this requirement may be made by the supervisor, as needed.
• Shifts are divided by staff preference and schedule.

TYPICAL WORKING CONDITIONS/ENVIRONMENT

• This position is home-based with the expectation that all forensic exam accompaniment will be provided within one hour of the request.
• Most staff members are based in Knoxville as it is central the counties served.
• Travel is required as advocates are on-call to provide emergency accompaniment for clients as requested by hospital staff or individuals needing services.
• Travel is required throughout Knox and 12 surrounding counties in various community settings, hospitals, and McNabb offices.
• You may be asked to transport clients in your personal vehicle.
• An F endorsement is required for this position.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Quality Care.

• Responds to the 24/7 crisis line 100% of the time when on-call.
• Provides crisis intervention and emergency services.
• Accompanies SANE to 100% of appropriate hospital requests.
• Provides linkage to other community supports, agencies, or services that are appropriate for client.
• Offers clothing and other material assistance when appropriate, including arranging or providing transportation.
• Accompanies clients to law enforcement interviews.
• A minimum of one shift per month is required to maintain PRN status.
• Makes reports to CPS/APS for mandated reporting requirements and documents reports made.

2. Documentation and Confidentiality Requirements.

• Paperwork is accurate and complete and ensures follow-up advocate has complete information to begin services.
• Submits paperwork within 24 hours of shift.
• Accurately documents time and mileage.

3. Professionalism.

• Attends supervision on a bi-weekly basis or as needed.
• Attends team meetings on a monthly basis.
• Responds to all emails and voicemails within 2 business days.
• Demonstrates and maintains a positive working relationship with team members, including other advocates, SANEs, law enforcement, and hospital staff.
• Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes.
• Accepts additional assignments and/or changes in assignment and/or work.
• Promotes an environment in which the culture and spiritual beliefs of the individual are respected.
• Represents McNabb and DVS in a professional manner when interacting with community partners.

Schedule:

• Must be able to have excellent attendance and start the workday at assigned time.
• Typical administrative office hours are Monday-Friday from 8am-5pm daily.
• Flexibility is determined on a case-by-case basis with the supervisor & leave requests require supervisor approval.

Equipment/Technical Competency:

• Professional phone etiquette is necessary as a primary role of this position is providing crisis services over the phone.
• Must be able to access email from home.

QUALIFICATIONS - PRN SACET Victim Advocate

Education/License:

• Bachelor's degree required, preference for health-related field of counseling, psychology, social work, sociology, or a behavioral science field with course work or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, crisis intervention, and developmental disabilities.

Experience / Knowledge:

• Bachelor's degree preferred with experience/knowledge/front line service delivery in sexual assault, behavioral health, and/or victim services.

Physical/Emotional/Social - Skills/Abilities:

• Exposure to biological hazards.
• hearing of normal and soft tones.
• Close eye work.
• Lifting up to 50 lbs.
• Pushing/pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• Valid driver's license.
• This position requires a valid driver's license and will be required to obtain an F Endorsement upon hire to be available to transport clients as needed.
• This position requires utilizing a personal, dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• Ability to present professionally and work within a team format to provide trauma-informed services to survivors of sexual violence.
• Ability to work within a team format to meet goals for clients and interface with other agencies involved in the process.
• Must be able to exercise sound judgment and effective decision-making under pressure, maintain self-awareness of personal emotions and manage appropriately, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations.
• Must also communicate effectively and possess good time management and organizational skills.
• Required certification, provided upon hire, in implementing verbal de-escalation techniques.
• First Aid/CPR certification also required and provided through the Center.

Location:

• Knoxville, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.