Application Support - Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as an Application Support staff member for IT today!

The Application Support position is responsible for the installation, configuration and support of HRMC's hardware and software as well as all troubleshooting for the Center's equipment, answering the helpdesk phone and logging tickets.

COMPENSATION: Starting salary for this position is approximately $19.45 /hr based on relevant experience and education.

Schedule: 

  • Monday - Friday 8am - 5pm

Travel

  • Travel between McNabb work sites may be required.

Equipment/Technology

  • Moderate computer skills required.  
  • Familiarity with computers and peripheral devices is required.

QUALIFICATIONS - Application Support

Education: 

  • Graduation from an accredited two-year college or technical school, with an Associate's Degree in Computer Science or related field.  
  • Three years of related experience may be substituted for the degree requirement.

Experience / Knowledge

  • Although this is not an exhaustive list, the candidate must have a minimum of two years experience in the following: 
  • Microsoft applications, hardware and software support, basic understanding of the structure of file and print servers, Active Directory, virtual desktops and troubleshooting remotely. 
  • Prior experience in helpdesk, customer service and desktop/technical support and required. 
  • Applicant must possess basic knowledge of information technology operations and have excellent people skills.

Physical:

  • Hearing of normal/soft tones and close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • Lifting up to 50lbs.
  • CPR and First Aid certification required (training provided).
  • Applicants should be able to exercise sound judgement under pressure.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.