Peer Support Specialist (ED Crisis Response) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as a Peer Support Specialist today in the Emergency Department Crisis Response program today!

Peer Support Specialist

The ideal Peer Support Specialist is responsible for leading education, socialization, empowerment, self-advocacy, and support themed individual and group activities. This position is part of the ED Crisis Response team at East Tennessee Children's Hospital (ETCH). Position will promote recovery as part of the support services offered to those experiencing a behavioral health crisis.

COMPENSATION: Starting salary for this position is approximately $14.23 /hr based on relevant experience and education.


  • This position provides services Monday-Friday during regular business hours, though some flexibility in scheduling work hours during the week is required to meet the needs of the program's clients


  • This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.


  • Must have basic computer skills in Microsoft Office, e-mail, and internet use.
  • This position requires the use of an electronic medical record (training provided), and telehealth / televideo services may be offered as part of the service delivery.
  • Staff will be expected to maintain work with a Center cell phone and computer.

QUALIFICATIONS - Peer Support Specialist


  • Must have at least a high school diploma or equivalent and be a State of Tennessee Certified Peer Recovery Specialist, or have completed the following to be eligible for state certification:

1. Attended the 5 day training facilitated by State Certified Trainers

2. Gained 75 hours of work or volunteer experience in Peer Recovery services

Experience / Knowledge:

  • Must be a primary mental health consumer with appropriate life experience and a desire to be a role model for recovery.
  • Experience in peer counseling is required.
  • Some experience in customer service helpful.


  • Minimal exposure to biological hazards.
  • Hearing of normal / soft tones and close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required.
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.