Program Coordinator (SOR) Knox

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Program Coordinator for the State Opioid Response (SOR) program today!

The SOR Program Coordinator serves as a member of the multi-disciplinary team, acting in the role of leader to diverse team members.

  • Oversees the planning, operations and implementation of a newly funded regional service delivery model around MAT and harm-reduction substance use and recovery programming.  
  • Manages this department within the outpatient continuum of services. 
  • Able to coordinate programming to ensure services are delivered, documented, and that data is collected, reviewed and reported accurately within required time frames of all funding sources. 
  • Maintains positive connections to team members, and to internal and external stakeholders and referral sources to ensure client experience and HRMC communication is seamless and productive with Spoke partners. 
  • Primary liaison to CEOs, VPs, Psychiatrists and other senior leadership at Spoke locations in local and remote areas (including, but not limited to: Susannah's House, QRO, Cherokee Health System, BHG, CADAS in Chattanooga, and Volunteer Behavioral Health in Cookeville, et. al.) 
  • Fosters positive partnerships with all stakeholders. 
  • The SOR Program Coordinator ensures that delivery and documentation of services match billing and scopes of services and that funder and licensure expectations are in compliance in all areas.

COMPENSATION: Starting salary for this position is approximately $50,066 /yr based on relevant experience and education.


  • Monday - Friday 8am - 5pm with the expectation of on call for staffing and supervisory issues.  
  • Flexibility required for possible after hours functions. 


  • Travel may be required for training / meetings at other McNabb sites. 


  • Strong computer skills are required for email, time keeping, scheduling, documentation in the electronic medical record, and the use of spreadsheets / word processing software (Excel, Word).

QUALIFICATIONS - SOR Program Coordinator


  • Graduation from an accredited college or university with a Master's Degree in Counseling, Addictions, Social Work or other related field with three or more years of experience in direct work with clients.

Experience / Knowledge

  • The ideal candidate has two years of management experience, an applicable leadership philosophy and ability to develop and apply core management skills. 
  • Should have broad knowledge and understanding of Medication Assisted Treatment, Motivational Interviewing, stages of change, harm reduction, 12-step and other Recovery Support services and best practices regarding substance use disorder treatment and recovery. 


  • Minimal exposure to biological hazards.
  • Hearing of normal/soft tones and close eye work.
  • Valid driver's license.
  • Frequent sitting, standing, walking, bending, stooping, and reaching.
  • CPR and First Aid certification required (training provided).
  • Required to be certified in and adequately implement verbal de-escalation techniques.
  • Applicants should be able to exercise sound judgement under pressure.
  • Clinical staff may be required to get an F endorsement to transport clients as necessary.

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.