HealthLink Case Manager (C&Y) - Knox

HELP OTHERS, MAKE A DIFFERENCE, SAVE A LIFE.

At the Helen Ross McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Healthlink Care Coordinator (Case Manager) C&Y - Knox.

SUMMARY

Job Summary:  The HealthLink Care Coordinator serves as the primary care coordinator that provides case coordination using an integrative approach to a predetermined number of children and/or adults.  Interfaces with agencies to increase cooperation and consistency between home, school, and community.  Functions as a member of a treatment team to plan, implement, and evaluate successful interventions for children, adults, and/or families.  Embraces the key values of empowerment, normalization, rehabilitation, and continuity of care. The holder of this position will provide contacts with individuals that meet the requirements of the program. Provides advocacy, linkage, and referral services as needed; Maintains appropriate chart records; Participates in direct supervision with the program supervisor and RN Coordinator, as necessary. Interfaces with community agencies and referral sources to coordinate care. Provides medication monitoring; Completes all documentation in a timely manner; Participates in treatment team meetings with a RN Care Coordinator and/or psychiatrist/APN; Provides therapeutic support and crisis intervention; Upholds center policy and procedures, and CARF standards.

This position requires the ability to effectively and ethically coordinate care for children, adults, and/or families.  Ability to present professionally and work within a team format to plan, implement, and evaluate successful interventions. Ability to work within a team format to meet positive goals for adults and/or children and interface with other agencies involved in the ecology of the individual. Must have mental ability to exercise sound judgment under pressure.  Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations.  Must also have the ability to communicate effectively and possess good time management and organizational skills. An essential job function is a reliable, predictable 40 hour per week job, on site and in the community, with regular attendance.

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.

REQUIREMENTS

Education/Knowledge: A bachelor's degree in a health-related field of counseling, psychology or social work, or must be licensed as a nurse (LPN or RN).  LPNs must have fifteen (15) semester hours of behavioral health and one (1) year of behavioral health care expectations.  Candidates with a Bachelor's degree in rehabilitation, occupational therapy, criminal justice, and education must have fifteen (15) college-level semester hours of course work in behavioral health and at least one (1) year of work experience in the behavioral health setting.

Experience:  Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and mental retardation. Computer experience is helpful. 

Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.  Clinical staff members must possess reliable transportation, a valid driver's license with an F endorsement OR the ability to acquire an F endorsement on driver's license, and transport clients as needed.

Physical: Hearing of normal and soft tones as well as close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal and physical de-escalation techniques (Handle with Care) that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.

COMPENSATION:

Salary range for this position starts at approximately $15.24 per hour depending on relevant experience and education.

The Helen Ross McNabb Center (www.mcnabbcenter.org) is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

HRMC is an EOE. HRMC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.