Registered Nurse Care Coordinator (HealthLink)

HELP OTHERS, MAKE A DIFFERENCE, SAVE A LIFE.

At the Helen Ross McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Health Link RN Care Coordinator. 

SUMMARY

The Health Link RN Care Coordinator is responsible for the clinical oversight of a minimum caseload of 250 patients. The HL RN Care Coordinator functions as the primary leader of all treatment teams, maintains contact with all external providers, coordinates medical care between providers (including external medical providers, specialists, pharmacy) and delegates care coordination, as clinically appropriate, to care coordinators. In addition, the RN HL Care Coordinator oversees the quality of HL services and ensures that quality metrics are being met. He/she will be responsible for providing health promotion, prevention and wellness management to patients. This position is also responsible for triaging medical phone calls, may require face to face triage as necessary to divert from ER, and is responsible for monitoring and coordinating post hospital care. The HL RN Care Coordinator will embrace the key values of clinical services: empowerment, normalization, rehabilitation, and continuity of care, as well as to adhere to HRMC policy and procedures. This position is responsible for:

Provides clinical leadership to the HL team

Provides advocacy, linkage, and referral services as needed

Maintains appropriate chart records and completes all documentation in a timely manner

Initiates and updates comprehensive care management plans

Interfaces with MCOs, families, medical providers, courts, school systems and other agencies to coordinate care

Provides health education and prevention for chronic health conditions

Promotes health behaviors and self-care

Serves as a clinical specialist for medication management issues

Leads weekly treatment team meetings

Participates in care planning with medical providers as needed

Triages nurse calls and performs in person assessments as needed

Upholds center policy and procedures, and CARF standards

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.

REQUIREMENTS

Education/Knowledge: An Associate/Bachelor of Nursing degree with course work or experience in the areas of cultural diversity, human development, primary care, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual developmental delays. Must have Registered Nurse license valid in Tennessee.

Experience:  Experience in psychiatric nursing and acute care preferred. Must have the ability to present professionally, work within a team format, and have the mental ability to exercise sound, clinical judgment under pressure.  Must have the ability to communicate effectively (both oral and written) and possess good time management and organizational skills. Basic computer skills required; experience with electronic medical record (EMR) preferred. Experience with interdisciplinary collaboration and care coordination preferred.

Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.  Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Physical: Minimal exposure to biological hazards. Frequent exposure to unpleasant odors. Hearing of normal and soft tones as well as close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 250 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal and physical de-escalation techniques (Handle with Care) that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.

COMPENSATION:

Salary range for this position starts at approximately $48,279 per year depending on relevant experience and education.

The Helen Ross McNabb Center (www.mcnabbcenter.org) is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

HRMC is an EOE. HRMC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.