Residential Counselor (Domestic Violence Advocate) Knox


At the McNabb Center, our mission is "Improving the lives of the people we serve."  Do you see yourself as a part of this life-changing work? If so, we are currently seeking a qualified and motivated professional for the following position: Domestic Violence Advocate. 

SUMMARY - Domestic Violence Advocate

The Domestic Violence Advocate will work directly with men and women at the FCC Domestic Violence Shelter. The DV Advocate is the first responder to crisis situations within shelter, as well as providing crisis intervention for hotline callers. The DV Advocate will serve as a support for clients through referrals, housing advocacy, safety planning, crisis intervention, and healthy coping skills. The DV Advocate will work on a treatment team with other FCC staff to discuss care coordination and needed services. Through goal planning and activities, the DV Advocate will ensure the ongoing safety of clients in shelter. Coordinates and works closely with housing developments, KCDC/Section 8, DHS, CAC, mental health providers, DV shelters across the state, and other service providers. Interfaces with community agencies and referral sources to coordinate care. Maintains file records and client information in a confidential manner. Upholds Violence Against Women Act (VAWA) confidentiality guidelines. Maintains cleanliness and upkeep of shelter. Participates in supervision with the Shelter Team Leader. Completes all documentation in a timely manner and upholds center policy and procedures. Embraces key values of advocacy: empowerment, normalization, rehabilitation, and continuity of care. Must be available weekend and evening hours.

This position requires utilizing a personal dependable vehicle to conduct Center business. Maintaining a dependable vehicle and certified driver status is a condition of employment.

REQUIREMENTS - Domestic Violence Advocate

Education/Knowledge: Must possess a Bachelor's degree in social services, counseling, child and family studies, or related field with course work or experience in the areas of child development, cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention. Knowledge of the dynamics and cycles of domestic violence and treatment interventions for trauma highly preferred. Degree in Social Work or Mental Health Counseling preferred.

Experience: 1-2 years working with adults and/or families preferred. Experience/knowledge/front line service delivery in domestic violence or other victim services is preferred. Experience in case management and trauma-informed care is preferred. Experience in crisis intervention, de-escalation, and counseling is highly preferred. Survivors of violence and those exposed to domestic violence are encouraged to apply. Bilingual preferred.

Applicants should possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels, and economic circumstances with respect and dignity.  Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.  Clinical staff members must possess reliable transportation, the ability to acquire an F endorsement on driver's license, and transport clients.

Abilities: Ability to effectively and ethically coordinate care for male and female victims of domestic violence. Ability to present professionally and work within a team to plan, implement, and evaluate trauma-informed care. Must have mental ability to exercise sound judgement under pressure. Ability to exercise sound judgment and effective decision-making, ability to set and demonstrate appropriate boundaries, ability to be an empathic listener, flexibility, willingness, and adaptability to working with diverse populations. Must also have the ability to communicate effectively and possess good time management and organizational skills.  Basic computer literacy skills.

Physical: May be exposed to certified service animals. Exposure to chemical products for maintaining shelter cleanliness. Exposure to biological hazards. Hearing of normal and soft tones as well as close eye work. Valid driver's license. Lifting up to 50 lbs. Pushing/pulling up to 150 lbs. Frequent sitting, standing, walking, bending, stooping, and reaching. To ensure the safety of the clients and staff, this position requires certification in and adequate implementation of verbal and physical de-escalation techniques (Handle with Care) that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking. Must be or become certified in CPR/First Aid.

Compensation: Starting salary for this position is approximately $14.78 /hr based on relevant experience and education.

The McNabb Center ( is a premier not-for-profit provider of behavioral health services.  The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient, and crisis services.

MC is an EOE. MC conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing.  Bilingual applicants are encouraged to apply.

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.  This organization reserves the right to revise or change job duties as the need arises.  Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.  This job description does not constitute a written or implied contract of employment.